25bd Terms & Conditions

General Provisions

These terms and conditions ("Terms") apply to every individual ("User" or "you") who uses the 25bd platform ("Platform" or "Site"). By visiting the 25bd website, creating an account, or using any service, you are considered to have agreed to these Terms.

If you disagree with any part of these Terms, please refrain from using the platform. These Terms have been written in English and this document serves as the authoritative version.

25bd is a mobile-first online betting and casino platform operated for users in Bangladesh. The platform offers cricket betting, live casino games, slots, and other entertainment services.

Eligibility & Age Requirement

The following conditions must be met in order to use the 25bd platform:

• Age: You must be 21 years of age or older. No person under 21 may open an account or use any service on this platform.
• Identity Verification: The platform may request documents for age and identity verification at any time. Failure to provide the required information may result in the account being temporarily suspended.
• Single Account: Each person may operate only one account. If multiple accounts are found under the same person's name, they may be closed.
• Personal Use Only: The account may only be used for your own personal use. Betting on behalf of a third party or sharing your account is strictly prohibited.

Account Registration

When creating an account at 25bd, you must provide accurate and complete information. The platform reserves the right to cancel any account registered with false or incomplete information.

3.1 Account Security

• Your username and password must be kept strictly confidential and must not be shared with anyone else.
• If any unauthorized access to your account occurs, you must notify the support team immediately.
• You are solely responsible for all activity conducted through your account.

3.2 Updating Information

If any of your personal details change, please update your account promptly. Changes to your mobile number or payment-related information in particular must be updated immediately.

Deposits & Withdrawals

All financial transactions on the 25bd platform are conducted exclusively through bKash, Nagad, and Rocket. The following limits apply to each method:

• Minimum Deposit: ৳200 (via any payment method).
• Minimum Withdrawal: ৳500.
• Withdrawal Time: Processing is generally completed within 15 minutes to 2 hours.

4.1 Payment Methods

The currently accepted payment methods are bKash, Nagad, and Rocket. Rocket is the mobile wallet service of Dutch-Bangla Bank. Transactions must be made using a mobile banking account registered in your own name.

4.2 Transaction Verification

25bd reserves the right to verify identity and information for any large deposit or withdrawal. This verification process is necessary for anti-money laundering purposes. Transactions may be delayed until verification is complete.

4.3 Erroneous Transactions

If funds are credited to your account in error due to a technical fault, you will have a legal obligation to return that amount and 25bd may adjust it at any time.

Bonuses & Promotions

Newly registered users at 25bd are eligible for a welcome bonus. Each bonus offer has specific conditions that must be met.

5.1 Welcome Bonus

• 100% bonus on your first deposit, up to a maximum of ৳8,000.
• Example: A deposit of ৳1,000 earns a ৳1,000 bonus — total balance ৳2,000; or a deposit of ৳18,000 earns the maximum bonus of ৳8,000 — total ৳26,000.
• Wagering Requirement: You must wager 25 times the bonus amount. Completing the wagering requirement is mandatory before bonus winnings can be withdrawn.
• Example: If you receive a ৳1,000 bonus, bonus winnings become withdrawable after placing ৳25,000 in bets.

5.2 General Bonus Rules

• Each bonus offer may be used only once.
• Bonus funds may be used for betting or playing games, but cannot be withdrawn directly until the specified conditions are met.
• Attempting to obtain bonuses through fraudulent means may result in account cancellation.
• Once a bonus expires, it will be automatically cancelled.

Prohibited Activities

The following activities are strictly prohibited on the 25bd platform and may result in account cancellation and forfeiture of all balances:

• Creating an account using a false identity or false information.
• Operating multiple accounts under the same person's name.
• Employing any strategy with the intent of abusing the bonus system.
• Attempting to gain unauthorized access to another user's account.
• Attempting to exploit bugs or vulnerabilities in the platform's software or systems.
• Using automated software, bots, or scripts to place bets or play games.
• Using the platform for fraudulent purposes or money laundering.
• Harassing or disrespecting other users.

Responsible Gaming

25bd believes in responsible gaming. We want our users to enjoy entertainment in a healthy and safe way. This platform is for those aged 21 and above only.

• Never bet more than you can afford to lose.
• Gaming is not a source of income — it is entertainment only.
• If you notice signs of addiction, take a break immediately and seek professional help if needed.
• Contact our support team for help setting your own limits.

For more details, visit our Responsible Gaming page.

Privacy & Data Protection

25bd places the highest importance on protecting your personal information. The platform uses SSL encryption and your information is never sold or transferred to any third party.

Full details on how your information is collected, used, and stored can be found in our Privacy Policy.

8.1 Cookies

The site may use cookies to improve service quality. By using the platform, you are considered to have consented to the use of cookies.

Account Suspension & Closure

25bd reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any provision of these Terms.
• Failure to cooperate with the identity verification process.
• If suspicious or fraudulent activity is detected.
• Providing false information or operating an account under another person's identity.

9.1 Voluntary Account Closure

If you wish to close your account yourself, please contact the support team. You are advised to withdraw any remaining balance before closure.

Limitation of Liability

25bd is not liable for the following:

• Service disruption caused by internet connectivity issues.
• Transaction delays caused by third-party technical faults.
• Unauthorized access to an account resulting from the user's own negligence.
• Temporary service downtime during technical maintenance.

25bd always strives to operate a safe and reliable platform. Any technical issues are resolved in accordance with our fair play policy.

Changes & Updates

25bd reserves the right to modify, add to, or cancel these Terms at any time. Updated Terms will take effect as soon as they are published on the site.

If you continue using the platform after any changes, you will automatically be considered to have accepted the new Terms. We therefore recommend reviewing this page once before each visit.

Contact

If you have any questions or complaints about these Terms, please contact our support team:

• Live Chat: Instant support is available 24/7 via live chat.
• Email: [email protected] (support available in both Bengali and English).

Our support team is at your service 7 days a week, 24 hours a day.